Although it is technically a difficult subject to calculate, we use a simple method. In this method, we take your computer's render time and compare it with our servers to estimate how long it would take to complete. Then, we calculate the total cost for your project.

You can submit your project by watching the tutorial video on our Download page about project submission.

Once your project files uploaded to the Render Farm, it is added to the job queue. If the Render Farm is not heavily loaded, idle servers are immediately assigned and the rendering process starts.

You can increase the priority setting for your project while it's waiting in the Render Farm queue. This option allows you to move your project to the front of the queue for an earlier start, but it will incur an additional cost.

Active renders do not stop and continue until completed. In this case, your account will go into a negative balance and be restricted. Any projects waiting in the queue will be suspended. You won't be able to download completed renders. To reactivate your account, you need to add more credit.

No. Your computer needs to be online and connected to the internet during the project submission phase. After the data transfer is complete, you can turn off your computer if you wish.

If the application/plugin you're using is a newer version than what we have in our system, you can contact our support team to request an update for your version. See Supported Software.

Installation of unsupported applications/plugins on the Render Farm is only available through server rental options.

Our technical support team is online 24/7 to assist you. You can contact us for information and support regarding your project that encountered an error.

We transfer your project files with encrypted connections and protect them according to data security standards. We value the privacy of your project as much as you do and send you a privacy agreement upon registration.

First, temporarily disable your firewall. If this resolves the issue, for a permanent solution, you should allow ports 8081 and 30081 for the Render724 Remote Controller software in your firewall settings.