SECURTY POLICY

1. PERSONAL INFORMATION

We collect personal data and chat histories of you and all users who use your account. We also use the information collected to provide support, send business status reports, announce new services and protect your account.

2. DATA STORAGE

Unless otherwise agreed, we allow them to store project data on our servers for a total of 14 days after a completed rendering. We completely and securely delete project files stored in your account 14 days after the completion of the render jobs.

COOKIE POLICY

1. WHAT ARE COOKIES

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality and the quality of the service we provide.
For more general information on cookies see the Wikipedia article on HTTP Cookies.

2. HOW WE USE COOKIES

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

3. DISABLING COOKIES

You can prevent the setting of cookies by adjusting the settings on your browser (because every browser is different, please refer to your browser’s Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site and the service associated with it. Therefore, it is recommended that you do not disable cookies.

4. THE COOKIES WE SET

Site preferences cookies

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page it is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content and improve website performance.

We configured the retention period of the data to “do not automatically expire” this way we still can access the data for the past years. We also applied the “IP Anonymization”, in this way Analytics anonymizes the address as soon as technically feasible at the earliest possible stage of the collection network. These controls affect most standard reporting, collecting and aggregating data.
For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics like Hotjar and Facebook Pixels are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you and your experience on the site.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Instagram, LinkedIn, Twitter, Youtube, and Pinterest will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.